Access this by selecting Credit Card Reports Transaction Detail Report from the left navigation menu.
The Transaction Detail Report can be run by supplying any search criteria in the available fields and pressing the Submit button.
In addition to reporting on transactions, a user can act on certain transaction using the "Next Available Actions" field. This field allows user to perform a Refund, a Void or Resubmit a transaction which was previously Declined.
The Transaction Detail Report has drop-down filters which allow user to specify the criteria for the group of transactions or the specific transaction being searched for. In addition to these drop-downs, there are some free-form fields where user can enter specific data elements being searched for on a transaction.
Transaction Detail Report – Read Only Fields
Group ID – This will display the Group ID # user used when signing into Transaction Express. This value cannot be changed.
Gateway ID - This will display the Gateway ID # used when signing into Transaction Express. This value cannot be changed.
Transaction Detail Report – Free Form Search Fields
Customer Reference ID – Enter a Customer Reference ID supplied with the original transaction to search for all transaction associated with that ID.
User ID – Supply the User ID of the individual who processed the transaction being searched foe. Leaving this blank will return all Users.
Account Holder Name – Enter the Account Holder Name used on the original transaction to search for all transactions associated with that name. Leaving this blank will return all Account Holder Names.
Account Holder Number – Enter the entire account number user wishes to search for to generate a report of all transactions associated with that account number. Leaving this blank will return all Account Numbers
Amount – Enter the dollar amount of the transaction being searched for. Leaving this blank will return all Amounts.
Transaction ID – Enter the system assigned Transaction ID of the transaction being searched for. Leaving this field blank will return all Transaction ID’s.
Date Type – There are 2 options for Date Type; Posted Date and Settled Date. Posted Date is the date which a transaction was entered into Transaction Express and Settled Date is the date which a transaction was settled. Note: If Settled Date is selected, only transactions which have been settled will be returned in the search results.
From Date – Defaults to the previous day. This is the date the report will begin.
To Date – Defaults to the previous day. This is the date the report will end.
Sort bysort> – This is the Primary Sort order report results will be returned in; the report can be resorted by clicking other columns once the report results are received.
Payment Type – This field allows user to specify the type of Payment being searched for. Options include Credit Card and Purchasing Card. Leaving this set to All will return all Payment Types.
Sale Type – This field allows user to search for either Sales or Credits and Refunds. Leaving this set to All will return all Sales Types.
Status – This field allows user to specify the Status of the transaction being searched for. Options include Approved, Approved – Not Settled, Approved – Marked for Settlement, Declined, Voided / Reversed Authorization, Settled and Refunded. Leaving this field set to All will return all Statuses.
Response Type – This field allows user to specify the Authorization Response Type for the transaction you are looking for. Options are Approved or Declined. Leaving this field set to All will return all Response types.
Transaction Type – This field allows you to specify the Transaction Type being searched for. This field includes Authorizations, Authorization & Settle, Authorization Reversals, Force / Voice Auth, Refund / Return, Blind Credit, Void, Authorization Resubmit, Account Verification, Account Verification with AVS, and Settle Transactions. Leaving this field set to All will return all Transaction Types.
Card Type – This field allows you to specify the Card Type being searched for. Options include Visa, MasterCard, Discover, Diners, JCB & American Express. Leaving this field set to All will return all Card Types.
Input Source – This field allows user to specify the Input Type of the transaction being searched for. Options include Virtual Terminal, Batch, Online Post and Web Services. Leaving this field set to All will return all Input Sources.
Transaction Detail Report Search Results
After supplying any specific details into any of the fields described above (if any, they can all be left blank) select the Submit button to generate the report.
Add Recurring – Selecting this will allow user to add the Customer and Transaction information as a Recurring transaction.
User ID – This will display the ID of the User who processed the transaction.
Gateway ID – This will display the Gateway ID on which the transaction was processed.
Transaction ID – This will display the Transaction ID assigned by the system.
Customer Reference ID – This will display the Customer Reference ID supplied for a transaction, if applicable.
Account Name – This is the name on the account for the transaction processed.
Account Number – This is the account number against which the transaction was processed.
Posted Date – This is the date the transaction was entered into Transaction Express.
Status – This is the current status of the transaction.
Transaction Type – This is the type of transaction which was processed.
Requested Amount – This is the amount for which the transaction was originally processed.
Original Settled Amount – This is the amount for which the transaction was originally settled.
Credited Amount – This is the amount which has been refunded for this specific transaction.
Auth Code – This is the authorization code which was supplied for the transaction.
Available Action – This displays the next available step (or action) for the transaction in question. A Settled transaction can be Refunded and an Authorized transaction can be Voided. This action can be performed directly from this report.
By clicking on the column header/name, most of these columns can be re-sorted.
Once the report output is presented, in the manner desired, it can be Printed or Exported to a CSV or MS Excel format by pressing the buttons presented.
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Two key things here. #1 – This program has saved me hundreds of dollars a year, and #2 – the service. The last time I called my question was answered in one simple phone call. We didn't take credit cards for a long time due to the expense ... I am so glad I took the time to listen when you came in because this is so much better.
- Restaurant Owner | Palm Bay, FL
TransFirst has done everything they said they would do, and they do it every month with service and savings. We are saving very big dollars each month, so we are very happy with the service.
- Police Benevolent Association | McDonough, GA
I'm writing to thank you for the superb customer support you've offered us in the setting up of our account. Your prompt replies to my questions, even through your illness, speaks very well of your organization and your own sense of responsibility. I would ask you to kindly forward this note to your supervisor, because I want him/her to appreciate your 'above and beyond' approach to your clients.
- Vision Care Provider | Windham, VT
I am extremely happy with TransFirst! The Transaction Express saves me hours a week with the ease of transactions and the up-to-date reporting. The service team is knowledgeable and eager to help. The best part, though, is the savings. Patrick made it so easy to switch merchant accounts. I wish I would have done it years ago!
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