Merchant Services is committed to implementing functionality that provides the most stringent risk mitigation benefits to our merchants.
Terminal authentication will mitigate unauthorized access to a POS device by requiring an authentication code along with the merchant’s ZIP code to be entered at the POS terminal before the first transaction can be completed immediately following a full download. Any time a POS device receives a full download, the terminal must be authenticated. Only one POS device can be authenticated to one Terminal ID (TID) at a time.
Step 1: Press [.,#*] key (Punctuation Admin Key above Green Enter key). Step 2: Press  key for Maintenance Menu. Step 3: Press  key for Authenticate. Step 4: Enter V by pressing the number 8 followed by the F key located above the red button 3 times until the 8 changes to a V. Enter 032820140 and press [Enter]. Step 5: Enter merchant location ZIP code and press [Enter]. Step 6: Terminal will authenticate and will print a receipt saying “activated”. If terminal prints a receipt saying “not authenticated”, please call Merchant Support at 800.654.9256.
Step 1: From the Sale/Phone Order/Check Screen press [Enter] Step 2: Key in the Admin Password [1 Alpha Alpha 66831] and press [Enter]. The Alpha key is the small gray button located above the 2; it changes the character of the 1 to a Z and will not change anything on the screen. Step 3: Press [F1] for Authenticate. Step 4: Enter V032820140 (press 8 Alpha Alpha Alpha to obtain the V) and press [Enter]. Step 5: Enter merchant location ZIP code and press [Enter]. Step 6: Terminal will authenticate and will print a receipt saying “activated”. If terminal prints a receipt saying “not authenticated”, please call Merchant Support at 800.654.9256.
Richard Hari in your Colorado credit card customer service operation is one the best people I've ever dealt with in any type of business. I had a problem with credit card processing for my very, very small business. I was told I would get a call in two business days. Richard called in about 20 minutes. He was patient and took time to walk me through the process. Great job and a credit to TransFirst.
- Online Retailer | Bruceton Mills, WV
Two key things here. #1 – This program has saved me hundreds of dollars a year, and #2 – the service. The last time I called my question was answered in one simple phone call. We didn't take credit cards for a long time due to the expense ... I am so glad I took the time to listen when you came in because this is so much better.
- Restaurant Owner | Palm Bay, FL
TransFirst has done everything they said they would do, and they do it every month with service and savings. We are saving very big dollars each month, so we are very happy with the service.
- Police Benevolent Association | McDonough, GA
I'm writing to thank you for the superb customer support you've offered us in the setting up of our account. Your prompt replies to my questions, even through your illness, speaks very well of your organization and your own sense of responsibility. I would ask you to kindly forward this note to your supervisor, because I want him/her to appreciate your 'above and beyond' approach to your clients.
- Vision Care Provider | Windham, VT
I am extremely happy with TransFirst! The Transaction Express saves me hours a week with the ease of transactions and the up-to-date reporting. The service team is knowledgeable and eager to help. The best part, though, is the savings. Patrick made it so easy to switch merchant accounts. I wish I would have done it years ago!