Service & Support

Call Us at 800.654.9256

The TransFirst Advantage:

Frequently asked questions


You’ve got questions, TransFirst has answers. Check out our FAQs page and learn something new about credit card processing.

Learn More
mobile support

Mobile Processing Support

Have a question about some aspect of TransFirst®’s mobile processing solution ProcessNow®? We’ve set up this online support section to help.

Learn More
transaction express logo

Transaction Express Gateway Support

Access helpful information to get set up to accept credit card payments with our online proprietary payment processing platform.

Learn More
Terminal Support

Credit Card Terminal Support

Your source for product brochures, activation instructions, how to load paper, how to change date/time and how to close a batch.

Learn More
Statement Support

How to Read Your Merchant Statement

It’s really not as complicated as you think, once you’ve reviewed the basics from TransFirst.

Learn More

Order Promotional Materials

Credit card logo decals, signage and more for your point of sale.

Learn More


Chat with a Professional!

Your information is private
and secure.We only
accept U.S.-based
businesses. We do not
accept adult businesses.

© 2017 Total System Services, Inc.®

All rights reserved worldwide. TSYS® and TransFirst® are
federally-registered U.S. service marks of Total System Services, Inc. TransFirst is a registered ISO/MSP of: Wells Fargo Bank, N.A., Walnut Creek, CA; Synovus Bank, Columbus, GA; and Deutsche Bank, New York, NY; for Visa® and MasterCard® transactions only. TSYS Merchant Solutions is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA and Synovus Bank, Columbus, GA.