Merchant boarding is about speed and accuracy - because the faster a merchant is accepted by TransFirst® and begins payment processing with us, the sooner they see increased business and satisfaction. We have set up our boarding procedure to maximize technology and create a user-friendly experience for all merchants and sales representatives. That’s what makes TransFirst an industry leader in merchant boarding.
ELAPP® brings technology to the merchant boarding process by replacing the old paper application with online speed and efficiency. Our innovative Internet-based system walks users through the application stage of the merchant boarding process with easy-to-follow, step-by-step instructions. Whether merchants choose to key in the application information themselves or prefer that their sales representatives handle it, ELAPP incorporates functionality that takes the worry out of the boarding process, moving the application quickly and with far fewer errors. Some ELAPP features include:
- Data validation
- SMS/email status notifications
- Template capable for fast/easy multi-location merchant boarding
- eSignature capability
- Image attachment capability
- Auto-fill enabled
ELAPP’s built-in eSignature capability allows a merchant to electronically “sign” his or her online application rather than printing it out and signing by hand. This means no faxing, no mailing — nothing to hold up the boarding process. With eSignature, the application is on its way to TransFirst’s boarding team while the merchant and sales representative are still shaking hands!
Service Level Agreements
TransFirst is committed to exceeding the industry performance standards for merchant boarding — and we strive to exceed our month-to-month performance goals. Click here to view our statistics on service levels and you’ll see one more reason TransFirst is considered one of the payment processing industry’s leading providers.