Health Partner Video Testimonials and Case Studies
TransFirst® partners with a variety of organizations in the healthcare field to help them collect payments quickly and serve patients more effectively. Watch or read these testimonials and case studies to learn how well these collaborations are working for them.
PatientPay creates innovative payment solutions to help patients, practices and hospitals achieve financial success by yielding greater operational and financial efficiency for providers and giving patients a simple way to manage all of their healthcare-related financial obligations. Watch this testimonial video to see how TransFirst helps to make it all possible.
Renal Associates, P.A.
When Renal Associates, P.A. in southern Texas approached TransFirst®, the practice was looking for solutions to three major issues: relief from high payment processing fees, a recurring payment function and processing integration within their practice management system. Find out how TransFirst successfully met those challenges with a customized solution by reading this case study.
Florida Community Health Centers
Non-profit Florida Community Health Centers, Inc. (FCHC) delivers primary care and preventive health services at multiple facilities in the south-central region of the state. It came to TransFirst to improve patient payment collection and lower costs as part of its careful fiscal operations. Read about how this partnership has developed in this case study.
TransFirst’s ability to assist us in both face-to-face transactions and web transaction processing has been very impressive for more than eight years. Their willingness to help with any situation has consistently exceeded our expectations. I know we can count on our sales rep and other TransFirst staff to assist us in a timely and professional manner. They have always delivered, even in instances when we requested rush projects. It is absolutely incredible
to see customer service at this level! I would highly recommend TransFirst to anyone looking for superb merchant services.
- City of Mission Viejo, CA
With the ever-growing need to provide merchant card services on campus, knowing that we can rely on TransFirst to help get our projects completed efficiently and in a timely manner is very much appreciated. We are very happy with the high level of quality customer service from everyone we deal with at TransFirst. Whether it be providing our departments with credit card machines, web integration services, POS, or technical issues, TransFirst has always responded to our requests without issue.
- University of Montana, Missoula
We have been with TransFirst since 2006 and they have been reliable and easy to work with. We work directly with people who know our system and our clients, and they’re always available when needed.
Our Partnership with TransFirst’s Health and Public Services Division allowed us to grow our established business by 69% last year, and the service and support that we receive is second to none. Our firm has worked with over a dozen other gateways and processors over the years, and TransFirst truly differentiates itself with technology, personnel and support infrastructure that are head and shoulders above the rest. TransFirst has truly been an asset to our business growth. They really listen to our unique government business process needs and have been flexible in accommodating each and every one of our requests.
- eGov Strategies
Richard Hari in your Colorado credit card customer service operation is one the best people I've ever dealt with in any type of business. I had a problem with credit card processing for my very, very small business. I was told I would get a call in two business days. Richard called in about 20 minutes. He was patient and took time to walk me through the process. Great job and a credit to TransFirst.