Merchant Enhancement Programs
TRANSFIRST
offers a wide selection of industry-leading payment processing merchant services and
solutions to help merchants increase revenue and enhance their
bottom line.
Check Services
Check processing verification and/or guaranty allows merchants
to reduce liability and increase sales by safely accepting checks.
With our check processing solution, merchants are protected against
losses and they benefit through easier and faster check acceptance
at the point of sale. TRANSFIRST
offers four levels of check processing protection and convenience,
depending on the merchant’s needs.
ACH Processing
Our Electronic Check Conversion (ECC) turns a traditional paper
check into an electronic check at the point of sale, converting
it to an ACH transaction. The check writer is asked to sign a
receipt authorizing the ACH and then the check is given back to
the customer.
Gift & Loyalty
Card Program
TRANSFIRST’s
gift and loyalty card program helps merchants build customer loyalty,
increase traffic and allow even the smallest merchant to compete
with larger retailers and generate revenue. Our easy-to-use program
offers three different levels of gift card starter kits and allows
a merchant to customize the card’s design based on their
own business’ look and feel.
Fleet Card Acceptance
Program
TRANSFIRST’s
turn-key and easy-to-use fleet card acceptance program allows
independent fuel merchants to increase profit, store traffic and
customer loyalty. With TRANSFIRST merchant services
you don’t have to manage individual relationships with card
associations or fleet card providers. We accept all credit, debit
and fleet cards, and simplify the complexities of handling fleet
sales tax. Our program includes Wright Express and Voyager.
Recurring Billing
TRANSFIRST
gives merchants the capability to offer their customers the convenience
and flexibility of establishing recurring billing payments for
goods and services.
24/7 HelpDesk
TRANSFIRST’s
superior, toll-free HelpDesk is staffed by trained, in-house professionals
who provide expert technical support and customer assistance.
We do not outsource our HelpDesk – you will always be able
to reach a TRANSFIRST
professional.
Reporting &
Administration
Monitor your credit card sales and achieve administration efficiencies
by accessing comprehensive, real-time reporting through multiple
payment gateway solutions like TRANSFIRST’s
Internet-based reporting system, TRANSLINK
and TRANSACTION CENTRAL™.
Training & Support
TRANSFIRST
is committed to ongoing education, including quarterly or ongoing
training seminars and bimonthly newsletters detailing industry
information, changes and product information.
Chargebacks
We handle all retrievals and chargebacks through our in-house
system. Daily management includes services such as two notices
sent on retrievals and a four-calendar-day delay before debiting
for chargebacks.
Helping our customers increase their profitability
is the primary objective of the Chargeback Department. TRANSFIRST
works quickly to gather all necessary documentation to support
a disputed sale.
Credit & Risk
We monitor merchants’ daily processing activity utilizing
robust in-house software. We audit several different risk factors
at the merchant level to minimize fraud and loss problems for
the merchant and financial institution.
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