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Small Business Saturday a Huge Success with Spending Up 21% Percent from Last Year

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The results are in — and they have far exceeded expectations as millions of American consumers “shopped small” on the third annual Small Business Saturday (SBS). Pre-holiday surveys estimated that U.S. consumers would spend $5.3 billion, but nearly half of those aware of Small Business Saturday shopped to the tune of $5.5 billion in sales at independent merchants, according to the Small Business Saturday Consumer Insights Survey just released by the National Federation of Independent Business (NFIB) and American Express®.

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Strong Prevention Can Help Protect Your Small Business from Devastating Security Breaches

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From large corporations to small “mom-and-pop” stores, all should comply with the PCI Data Security Standard (PCI DSS). It is critical for all merchants who accept credit cards either online or offline, to keep their customer’s payment card data secure. The specific compliance requirements that must be met are determined by the size of your business. Being compliant is beneficial and important to your business and its customers. It offers protection by reducing the risk of the devastating losses that can occur from a data compromise.

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Insight of the Customer Experience Helps Small Business Owners Enhance their Sales Process

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Traditionally, when considering the sales process, most small business owners would describe it as a series of steps or stages. Everyone may differ in what those steps would be, but it would often include prospecting, qualifying, analyzing, making a proposal and negotiating a deal. These steps in the sales process offer some basic touchpoints of what the business owner or seller has to do.

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Expert Advice During Identity Theft Prevention and Awareness Month

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December is Identity Theft Prevention and Awareness Month and no one is more familiar with this topic than John Sileo. He launched his career as a privacy consultant after thieves stole his identity and used it to embezzle nearly a half million dollars from his clients. Cyber criminals sabotaged his business and it nearly landed him in jail. The security breach destroyed his business and triggered a two-year legal morass. Determined to help small business owners prevent similar disastrous mistakes, Sileo became a leading professional speaker on identity theft and information control.

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Companies are Turning to HR Software Solutions for Employee Assessment and Retention

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Talent acquisition and development are core needs that must be met for any business to succeed. The three major human resource (HR) challenges that affect all industries are: finding means to minimize turnover, maximizing employee performance and generating employee development.

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