What Is a Retrieval Fee?


There’s an old saying that into every life a little rain must fall. For merchants, that rain may start with a retrieval request, which often escalates to a full-blown chargeback storm. All businesses are likely to experience retrievals and chargebacks, and frankly there’s not a lot you can do to eliminate them completely. But it’s always a good idea to understand what you’re dealing with. We’ll begin by answering the question, “What is a retrieval fee?”

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Credit Card Processing Choices


If you’re having trouble sorting through all your credit card processing options, you’re not alone. Choosing the right solution for your business needs is critical, and even the most experienced merchant can’t keep up with all the technological advances in the industry. But TransFirst® can, and does!


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Credit Card Terminals: The Backbone of Credit Card Processing


In the face-to-face retail environment, point-of-sale terminals are the backbone of credit card processing. Regardless of brand — and VeriFone and Hypercom are two of the best offered by TransFirst® — these countertop models will get the job done efficiently, securely and cost effectively for traditional brick-and-mortar merchants.

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Making Sense (and Cents) of Merchant Accounts


Chances are you already know that a merchant account is required before your business can start accepting credit cards. But you may not have considered how much sense and cents a merchant account can make from a business perspective.

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Merchant Services: Avoiding the MATCH File


Where do good merchants gone bad go to die? The MATCH File, a database maintained by the credit card associations that contains the names of merchants and businesses who have not handled their credit card processing responsibilities well and have had their privileges terminated. Basically, it’s a blacklist, and once you’re on it, it’s virtually impossible to get off it — which is very bad news if you apply to a merchant services provider for a merchant account.

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