Ideas for Collecting Customer Feedback for Your Small Business


Customer feedback — both positive and negative — can be the lifeblood of your small business. By collecting their opinions, you can tailor your products and services to their needs, ensuring repeat business.You’ll also be able to gauge if your marketing message is getting through and if it’s effective.

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Get Inspired by National Green Week Starting February 4th


This year, National Green Week kicks off February 4–8 but you can choose any week from Feb. 4 through April 30 to participate. Sponsored by the Green Education Foundation (GEF), participants are invited to take part for any week between February 4 and the end of Earth Month in April, in focused lessons, projects or activities on one of GEF’s sustainability focused programs. GEF is a national non-profit organization committed to creating a sustainable future through education.

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Business Owners Should Take Note of Data Breach Trends


It’s been seven years since the Ponemon Institute issued its first annual Cost of a Data Breach Study (CDBS). The seventh annual CDBS was derived from a detailed analysis of 49 data breach cases with a range of nearly 4,500 to 98,000 affected records. Companies analyzed were from 14 different industries and its average cost of a data breach does not apply to catastrophic breaches (study excludes data breaches of more than 100,000 records) given they are not typical of those experienced in the United States.

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New Tax Incentives Are Good for Small Business


The Taxpayer Relief Act of 2012, an agreement soon to be signed into legislation, provides an extension of some of the most important tax credits signed into law during the President’s first term — thereby avoiding a negative impact on small business revenues. These extensions include several small business tax incentives designed to incite innovation, support capital investment, and make it easier for small business owners to hire new workers. It offers key benefits for more than 98 percent of Americans — and in particular for the country’s 28 million small businesses that will not see their income taxes go up.

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TransFirst®: Credit Card Processing Simplified!


Credit card processing does not need to be complicated, not when you choose to work with a full-service, experienced merchant account provider like TransFirst. For well over a decade we have delivered products and services to more than 500,000 businesses, building our client base and a reputation for honesty, integrity and outstanding customer service and support.

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