TransFirst’s senior executives bring more than 250 years of combined experience in the payment processing industry, with specific expertise in specialized sectors of the business. Their collective motivation, enthusiasm and insight make them uniquely qualified to lead TransFirst’s 1000+ employees and serve our valued customers.
John Shlonsky is president and chief executive officer for TransFirst. He brings almost two decades of experience in the financial industry, where he has been responsible for sales, operations, technology and finance within leading U.S. payment processing and financial services organizations.
Shlonsky joined TransFirst in 2006 as president and chief operating officer. Prior to that, Shlonsky was president of merchant services for First Data Corporation, where he had responsibility for all business units, including alliances, as well as Card Services International, TASQ and Concord. He spent 11 years at First Data and held various leadership roles during his tenure. Shlonsky also served in financial management roles within Smith Barney, Chadbourne & Parke, and Grumman Data Systems.
Shlonsky earned his bachelor’s degree in finance from Arizona State University. He has served on the Board of Directors for several American Red Cross local chapters. He resides on Long Island, New York, with his wife and two sons.
Nancy Disman is the chief financial officer for TransFirst. With more than 20 years of
experience in the merchant acquiring industry, she is responsible for the financial
management of the company, including reporting to the company’s owners, managing
external and internal financial reporting as well as financial decision support for its business
units. In addition, Disman manages reporting and relationships with the company’s lenders,
banking requirements and its relationships with its bank sponsors in the Card Associations.
Disman joined TransFirst in 2014 as senior vice president of investor relations and was
responsible for developing the company’s inaugural investor relations program, including
shaping and communicating TransFirst’s financial strategy and broad strategic direction,
and establishing and maintaining the company’s relationship with key analysts and the
investment community at large.
Disman previously served as chief financial officer and chief operating officer for Cynergy
Data Corporation. She also spent 11 years at First Data Corporation in various finance and
operations leadership positions, including chief operations officer of the retail and alliances
services division and chief financial officer of the commercial services division.
Disman is a recipient of the prestigious “Top 40 Under 40” award from the Long Island
Business News in recognition of career success and community service. She is a Certified
Public Accountant and holds a bachelor’s degree from the State University of New York at
Albany. She resides with her husband and two daughters on Long Island, New York, where
she is actively involved in fundraising for several not-for-profit organizations.
Steve Cadden, TransFirst’s president of shared services and chief operating officer, joined the company in 2007. With more than 20 years of industry leadership experience, he focuses on identifying and implementing key technologies and processes to maximize performance for TransFirst’s customers, while enhancing the operational efficiencies between each of the core business units. He oversees the company’s efforts to streamline operations for the entire merchant lifecycle from new account boarding through ongoing merchant support. Cadden is also responsible for credit and risk management, as well as boarding operations, merchant support, retention, pricing management and creation of a shared sales support function.
Cadden held previous positions as senior vice president for project management and vice president for telesales, cross sales and retention for TransFirst. Along with the executive team, Cadden was responsible for orchestrating the successful 2008 launch of the company’s 16,759-square-foot telesales facility in Aurora, Colorado. Prior to joining TransFirst, Cadden served as vice president and COO of sales for the First Data Commercial Service Revenue Sharing Alliance (RSA) group. In that position, he directed the operation of the sales program for its nearly 1,500 team members. He is a talented business entrepreneur who owned and operated a successful, multi-location retail business that was sold in 1999.
Cadden earned a bachelor’s degree in finance from Virginia Tech University. He resides in Broomfield, Colorado, with his wife and two children. He enjoys golfing, running and skiing in his spare time.
Kathy Tuite brings more than 20 years of experience in marketing, financial services and technology to her position as TransFirst’s senior vice president of marketing. She is the top-level officer for oversight of the company’s multiple marketing channels, including online marketing, e-commerce, acquisition and product positioning with direct responsibility for strategic development, media mix execution and revenue growth.
Prior to joining TransFirst, Tuite held senior vice president positions with Vertrue, a direct marketing company, where her responsibilities focused on the development of new business, product and online strategies to facilitate growth of both business-to-business and direct-to-consumer marketplaces. She has also held senior executive positions in the financial services and banking industries.
Tuite holds a bachelor’s degree in computer science from Marist College. She sits on the Board of Directors for several startup businesses. She resides with her husband and two children in Westchester County, New York, where she is actively involved in fundraising for several local organizations.
It is with heartfelt sadness that we at TransFirst announce the loss of our friend and colleague Rich Aiello. Those of you who were privileged to work with Rich know that he was a true payments industry expert and a mentor who led by example and shared his knowledge generously. As senior vice president of the Strategic Investments Group at First Data, Rich oversaw all merger, acquisition and joint venture activities. Later he brought this expertise to Welsh, Carson, Anderson & Stowe (WCAS), where he identified new business opportunities, trends and initiatives. It was from WCAS that Rich came to TransFirst, where, as chief of staff to the president and CEO, he made invaluable contributions toward the company’s current and future development, including its evolution into a full-service payment processing provider. In addition, Rich sat on the boards of directors of Paycom and Global Collect. We will all miss Rich — his contributions made TransFirst a stronger company and we are all better people for having known him.
A seasoned industry executive, Steve Rizzuto brings more than 25 years of sales and business management experience serving the electronic payments industry. In his role with TransFirst, he leads the company’s Commercial Services division, which includes integrated VARs (value-added resellers), referral partners in major commercial vertical segments, as well as full P&L
responsibility, partner implementation, sales integration
and client management. In addition, he manages the independent agent network of relationships. Today, the Commercial Services client portfolio exceeds 400, totaling more than $12 billion in
annual sales volume. The success of the division in 2011 led to the acquisition and integration of two major ISO clients, Solveras, Inc. and US Merchant Services, Inc. He was previously responsible for further developing and expanding TransFirst’s direct field sales alliance presence and telesales team.
Prior to joining TransFirst, Rizzuto led numerous sales organizations at NaBanco Merchant Services and First Data Corporation. He has been responsible for more than 1,200 field sales
executives in support of more than 35 bank partner programs. Rizzuto has been an integral contributor for integrating various sales divisions as a result of acquisitions and mergers, including Brown Foreman, C.E.S. and Concord. He holds a bachelor’s degree in appliedeconomics and M.B.A. in management from Hofstra University.
Lucatuorto is president of TransFirst’s Partnerships division. An industry expert with more than 20 years experience in the merchant acquiring and credit card space, he is responsible for development and implementation of national association, corporate and web partnerships. Specifically, his focus is on customized relationship programs, which have proven to be an extremely effective way for business and professional sales partners to maximize both core product retention and satisfaction for small and medium-size businesses. In addition, he oversees the company’s online sales and telesales operations.
Prior to joining TransFirst, Lucatuorto served as senior vice president of sales for the Revenue Sharing Alliance Group, comprised of more than 1,200 field and telesales
executives at First Data Corporation. During his 14 years at First Data, he led the growth of the bank sales division with the signing of more than 70 bank partners. Also while at
First Data, he served as senior vice president for cross sales, retention and ISO sales. In addition to his career in sales, Lucatuorto has held leadership positions as Alliance General
Manager and Controller for First Data, along with various strategic planning and financial management roles within American Express and MasterCard International.
Lucatuorto received a bachelor’s degree in business administration from Hofstra University in Hempstead, New York, and an M.B.A. in finance from Pace University in New York. He serves
on the Board of Directors for the SADS Foundation, an organization that raises awareness and supports the families of children and young adults who are genetically predisposed to
sudden death due to heart rhythm abnormalities. He resides in Long Island, New York, with his wife and three children.
Carl Mazzola is president of TransFirst’s Health and Public Services Integrations. With
more than 25 years of experience in the merchant acquiring industry, he is responsible for
managing and advancing the health, non-profit and public sector segments to the forefront
of the transaction processing and payment technologies industry. Specifically, he works to
increase vertical presence, build new key partnerships, improve and leverage existing industry
partnerships and streamline resulting merchant initiatives to maximize value of the TransFirst
systems, sales and service resources.
Prior to joining TransFirst, Mazzola served as executive vice president for Bank of America
Merchant Services where he led Sales, Portfolio and Relationship Management, Product and
Marketing. Mazzola also spent 20 years at First Data Corporation leading several different
business divisions including the company’s Revenue Share Alliance Group and TeleCheck
Services, as well as key general manager positions aligned with large financial institutions.
Mazzola received his bachelor’s degree in business administration from Kent State University
in Ohio and an M.B.A. in business management from Baldwin-Wallace College in Ohio.
He resides in Cleveland with his wife and two daughters.
Craig Page joined TransFirst as chief information officer in April 2013 and in this role he is
responsible for the technology leadership of the company. Page focuses on identifying and
implementing strategic technologies and processes to maximize performance for TransFirst’s
business capabilities. He is a seasoned professional with more than 35 years of technology
experience practiced around the world and over 25 years in the credit card and merchant
processing industry. He is an expert at creating and implementing business and technology
strategies that exceed company objectives.
Page has been a key technology leader in his roles at Fortune 500 companies such as First
Data Corporation, Citibank and Boeing. Most recently he was the owner of ACPage Consulting
and COO/CTO and co-founder of the MeNetwork mobile marketing/mobile search provider.
He earned a bachelor’s degree in religion and philosophy with a minor in business
administration from the Friends University in Wichita, Kansas. Page has served on a
number of company boards along with memberships in various industry forums.
Page is an inspirational leader, operational manager and mentor and was named a “Top CIO
to Watch” by CIO Magazine while at First Data Corporation. His sense of humor, expertise and
knowledge has enabled him to build great teams and support a variety of business needs.
Page is a highly motivated executive whose people skills and ability to problem solve make
him a valuable asset to TransFirst.
Paulette Sasso is TransFirst’s senior vice president, chief human resources officer. Her
areas of expertise include HR strategy and execution, talent acquisition and development,
succession planning, organizational design and effectiveness, mergers and acquisition
integration and culture alignment, rewards and compensation, and employee relations.
Before joining TransFirst in 2014, Sasso led the human resources function for Vantiv and
played a key role in the company’s transformation from a privately-held company to a
public company with a market capitalization of approximately $4.5 billion. Additionally,
Sasso spent over 12 years in senior executive human resources positions at First Data
Corporation, including serving as the interim chief human resources officer for the overall
corporation, which had approximately 35,000 employees.
Prior to First Data, Sasso was the HR executive for privately-held Card Establishment
Services, which was purchased by First Data and became the foundation for First Data
Merchant Services. She led the HR integration efforts and helped the business grow into
a major player in the credit card processing and acquiring industry.
Sasso holds a bachelor’s degree in Psychology and Education from Dowling College and
is a member of the HR Policy Council, CEB HR Leadership Council and Society for Human
Resources Management. She is a resident of Long Island, NY.
Richard Hari in your Colorado credit card customer service operation is one the best people I've ever dealt with in any type of business. I had a problem with credit card processing for my very, very small business. I was told I would get a call in two business days. Richard called in about 20 minutes. He was patient and took time to walk me through the process. Great job and a credit to TransFirst.
- Online Retailer | Bruceton Mills, WV
Two key things here. #1 – This program has saved me hundreds of dollars a year, and #2 – the service. The last time I called my question was answered in one simple phone call. We didn't take credit cards for a long time due to the expense ... I am so glad I took the time to listen when you came in because this is so much better.
- Restaurant Owner | Palm Bay, FL
TransFirst has done everything they said they would do, and they do it every month with service and savings. We are saving very big dollars each month, so we are very happy with the service.
- Police Benevolent Association | McDonough, GA
I'm writing to thank you for the superb customer support you've offered us in the setting up of our account. Your prompt replies to my questions, even through your illness, speaks very well of your organization and your own sense of responsibility. I would ask you to kindly forward this note to your supervisor, because I want him/her to appreciate your 'above and beyond' approach to your clients.
- Vision Care Provider | Windham, VT
I am extremely happy with TransFirst! The Transaction Express saves me hours a week with the ease of transactions and the up-to-date reporting. The service team is knowledgeable and eager to help. The best part, though, is the savings. Patrick made it so easy to switch merchant accounts. I wish I would have done it years ago!