TransFirst’s senior executives bring more than 250 years of combined experience in the payment processing industry, with specific expertise in specialized sectors of the business. Their collective motivation, enthusiasm and insight make them uniquely qualified to lead TransFirst’s 1000+ employees and serve our valued customers.
John Shlonsky is president and chief executive officer for TransFirst. He brings almost two decades of experience in the financial industry, where he has been responsible for sales, operations, technology and finance within leading U.S. payment processing and financial services organizations.
Shlonsky joined TransFirst in 2006 as president and chief operating officer. Prior to that, Shlonsky was president of merchant services for First Data Corporation, where he had responsibility for all business units, including alliances, as well as Card Services International, TASQ and Concord. He spent 11 years at First Data and held various leadership roles during his tenure. Shlonsky also served in financial management roles within Smith Barney, Chadbourne & Parke, and Grumman Data Systems. He is currently a member of the Discover® Network’s Acquirer Advisory Council.
Shlonsky earned his bachelor’s degree in finance from Arizona State University. He has served on the Board of Directors for several American Red Cross local chapters. He resides on Long Island, New York, with his wife and two sons.
Nancy Disman is the chief financial officer and senior vice president for TransFirst. With
more than 20 years of experience in the merchant acquiring industry, she is responsible for
the financial management of the company, including reporting to the company’s owners,
managing external and internal financial reporting as well as financial decision support
for its business units. In addition, Disman manages reporting and relationships with the
company’s lenders, banking requirements and its relationships with its bank sponsors in
the Card Associations.
Disman joined TransFirst in 2014 as senior vice president of investor relations and was
responsible for developing the company’s inaugural investor relations program, including
shaping and communicating TransFirst’s financial strategy and broad strategic direction,
and establishing and maintaining the company’s relationship with key analysts and the
investment community at large.
Disman previously served as chief financial officer and chief operating officer for Cynergy
Data Corporation. She also spent 11 years at First Data Corporation in various finance and
operations leadership positions, including chief operations officer of the retail and alliances
services division and chief financial officer of the commercial services division.
Disman is a recipient of the prestigious “Top 40 Under 40” award from the Long Island
Business News in recognition of career success and community service. She is a Certified
Public Accountant and holds a bachelor’s degree from the State University of New York at
Albany. She resides with her husband and two daughters on Long Island, New York, where
she is actively involved in fundraising for several not-for-profit organizations.
Steve Cadden, TransFirst’s chief operating officer and senior vice president of shared services,
joined the company in 2007. With more than 20 years of industry leadership experience,
he focuses on identifying and implementing key technologies and processes to maximize
performance for TransFirst’s customers, while enhancing the operational efficiencies between
each of the core business units. He oversees the company’s efforts to streamline operations
for the entire merchant lifecycle from new account boarding through ongoing merchant
support. Cadden is also responsible for credit and risk management, as well as boarding
operations, merchant support, retention, pricing management and creation of a shared sales
Cadden held previous positions as senior vice president for project management and vice
president for telesales, cross sales and retention for TransFirst. Along with the executive
team, Cadden was responsible for orchestrating the successful 2008 launch of the company’s
16,759-square-foot telesales facility in Aurora, Colorado. Prior to joining TransFirst, Cadden
served as vice president and COO of sales for the First Data Commercial Service Revenue
Sharing Alliance (RSA) group. In that position, he directed the operation of the sales program
for its nearly 1,500 team members. He is a talented business entrepreneur who owned and
operated a successful, multi-location retail business that was sold in 1999.
Cadden earned a bachelor’s degree in finance from Virginia Tech University. He resides in
Broomfield, Colorado, with his wife and two children. He enjoys golfing, running and skiing
in his spare time.
Kathy Tuite brings more than 25 years of experience in marketing, financial services and
technology to her position as TransFirst’s chief marketing officer and senior vice president.
She is the top-level officer for oversight of the company’s multiple marketing channels,
including online marketing, e-commerce, acquisition and product positioning with direct
responsibility for strategic development, media mix execution and revenue growth.
Prior to joining TransFirst, Tuite held senior vice president positions with Vertrue, a direct
marketing company, where her responsibilities focused on the development of new
business, product and online strategies to facilitate growth of both business-to-business
and direct-to-consumer marketplaces. She has also held senior executive positions in the
financial services and banking industries.
Tuite holds a bachelor’s degree in computer science from Marist College. She sits on the
Board of Directors for several startup businesses. She resides with her husband and two
children in Westchester County, New York, where she is actively involved in fundraising for
several local organizations.
A seasoned industry executive, Steve Rizzuto brings more than 25 years of sales and
business management experience serving the electronic payments industry. In his role with
TransFirst, he leads the company’s commercial services and association partnership divisions,
which includes integrated VARs (value-added resellers), referral partners in major commercial
vertical segments, as well as full P&L responsibility, partner implementation, sales integration
and client management. In addition, he manages the independent agent network of
relationships and national account managers. Today, the commercial services and association
client portfolio exceeds 400, totaling more than $19 billion in annual sales volume. The
success of the division in 2011 led to the acquisition and integration of two major ISO clients,
Solveras, Inc. and US Merchant Services, Inc. He was previously responsible for further
developing and expanding TransFirst’s direct field sales alliance presence and telesales team.
Prior to joining TransFirst, Rizzuto led numerous sales organizations at NaBanco Merchant
Services and First Data Corporation. He has been responsible for more than 1,200 field sales
executives in support of more than 35 bank partner programs. Rizzuto has been an integral
contributor for integrating various sales divisions as a result of acquisitions and mergers,
including Brown Foreman, C.E.S. and Concord. He holds a bachelor’s degree in applied
economics and M.B.A. in management from Hofstra University.
Anthony Lucatuorto is president of TransFirst’s referral partner services division.
Lucatuorto is an industry expert with more than 25 years’ experience in the merchant
acquiring and credit card space. In his role with TransFirst, he leads the company’s efforts
to expand its financial institution division. Specifically, he works to grow and improve
over 400 key banks, and to attract and build new ones. Additional responsibilities include
leading more than 300 sales executives.
Prior to joining TransFirst, Lucatuorto served as senior vice president of sales for the
Revenue Sharing Alliance Group, comprised of more than 1,200 field and telesales
executives at First Data Corporation. During his 14 years at First Data, he led the growth of
the bank sales division with the signing of more than 70 bank partners. In addition to his
career in sales, Lucatuorto has held leadership positions as alliance general manager and
controller for First Data, along with various strategic planning and financial management
roles within American Express and MasterCard International.
Lucatuorto received a bachelor’s degree in business administration from Hofstra University in
Hempstead, New York, and an M.B.A. in finance from Pace University in New York. He serves
on the Board of Directors for the SADS Foundation, an organization that raises awareness
and supports the families of children and young adults who are genetically predisposed to
sudden death due to heart rhythm abnormalities. He resides in Long Island, New York, with
his wife and three children.
Carl Mazzola is president of TransFirst’s health and public services division. With more than
25 years of experience in the merchant acquiring industry, he is responsible for managing
and advancing the health, non-profit and public sector segments to the forefront of the
transaction processing and payment technologies industry. Specifically, he works to increase
vertical presence, build new key partnerships, improve and leverage existing industry
partnerships and streamline resulting merchant initiatives to maximize value of the TransFirst
systems, sales and service resources.
Prior to joining TransFirst, Mazzola served as executive vice president for Bank of America
Merchant Services where he led sales, portfolio and relationship management, product and
marketing. Mazzola also spent 20 years at First Data Corporation leading several different
business divisions including the company’s Revenue Share Alliance Group and TeleCheck
Services, as well as key general manager positions aligned with large financial institutions.
Mazzola received his bachelor’s degree in business administration from Kent State University
in Ohio and an M.B.A. in business management from Baldwin-Wallace College in Ohio.
He resides in Cleveland with his wife and two daughters.
Rich Brennan joined TransFirst in June 2015 as Chief Information Officer, Senior Vice
President with more than 25 years of experience in business and technology industries.
Before joining TransFirst, Rich served as Chief Information Officer for Apartment
Investment Management Company (AIMCO) — a leading REIT headquartered in
Over the past 25+ years, Rich has held leadership roles in organizations ranging from
global powerhouses such as United Parcel Service and First Data Corporation to start-up
organizations in the high tech and medical industries. He is passionate about tackling
challenging initiatives and has done so on a global scale. Those initiatives were wide
ranging, spanning new product development, product and platform rationalization,
enterprise-wide application deployment, M&A, and developing and managing
At AIMCO Brennan implemented an outsourcing strategy and new technology operating
model that delivered measurable improvements in support, infrastructure reliability,
and cost structure. Peers and co-workers consider him an experienced executive with
the ability to tie business and technology together and to deliver strategies focused
on profitability and efficiency, consistently delivering value to the organizations where
Rich also sits on the Board of Second Wind Fund, a non-profit focused on delivering
services to teens at risk for suicide. When he is not working, Rich enjoys reading, scuba
diving, fly-fishing, and spending time with his wife and two sons.
Paulette Sasso is TransFirst’s chief human resources officer, senior vice president. Her
areas of expertise include HR strategy and execution, talent acquisition and development,
succession planning, organizational design and effectiveness, mergers and acquisition
integration and culture alignment, rewards and compensation, and employee relations.
Before joining TransFirst in 2014, Sasso led the human resources function for Vantiv and
played a key role in the company’s transformation from a privately-held company to a
public company with a market capitalization of approximately $4.5 billion. Additionally,
Sasso spent over 12 years in senior executive human resources positions at First Data
Corporation, including serving as the interim chief human resources officer for the overall
corporation, which had approximately 35,000 employees.
Prior to First Data, Sasso was the HR executive for privately-held Card Establishment
Services, which was purchased by First Data and became the foundation for First Data
Merchant Services. She led the HR integration efforts and helped the business grow into
a major player in the credit card processing and acquiring industry.
Sasso holds a bachelor’s degree in psychology and education from Dowling College and
is a member of the HR Policy Council, CEB HR Leadership Council and Society for Human
Resources Management. She is a resident of Long Island, New York.
Brian McCutcheon is the senior vice president of mergers and acquisitions for Transfirst.
He has over 25 years of experience in the payments industry with expertise in executing
mergers, acquisitions, partnerships and divestitures focused on merchant acquiring,
processing and related industries.
McCutcheon joined Transfirst in April 2015 after running Highland Spencer Consulting,
assisting companies to source, execute and integrate acquisitions and partnerships
vital to their growth strategies.
Prior to Highland Spencer, McCutcheon worked at First Data for 20 years in areas of
increasing responsibility in finance and mergers and acquisitions. He helped create
multiple bank alliances and executed dozens of acquisitions in areas encompassing
merchant portfolios, technology, products and services, as well as partnerships.
Brian earned his bachelor’s degree in business administration from Hofstra University
in Hempstead, New York. He resides on Long Island, New York with his wife and
Melissa Winchester, TransFirst’s senior vice president, general counsel and secretary,
joined the company in August 2009. Ms. Winchester is responsible for management
of the company’s legal affairs, internal audit and compliance functions.
Winchester has extensive experience in negotiating complex legal transactions including
mergers and acquisitions, debt recapitalizations and securities offerings. She has played
a key role in negotiating strategic relationships for the company with acquisition targets
and sales partners. Prior to joining TransFirst, she was in private practice as a corporate
partner in an AmLaw 100 law firm.
Winchester earned a J.D. cum laude from New York
University School of Law. She earned a B.B.A. in finance with high honors and B.A. with
high honors from the University of Texas at Austin. Winchester has been recognized
repeatedly as a “Rising Star” by Texas Monthly. She is licensed to practice law in the
states of New York and Texas. Prior to attending law school, Melissa worked in
Richard Hari in your Colorado credit card customer service operation is one the best people I've ever dealt with in any type of business. I had a problem with credit card processing for my very, very small business. I was told I would get a call in two business days. Richard called in about 20 minutes. He was patient and took time to walk me through the process. Great job and a credit to TransFirst.
- Online Retailer | Bruceton Mills, WV
Two key things here. #1 – This program has saved me hundreds of dollars a year, and #2 – the service. The last time I called my question was answered in one simple phone call. We didn't take credit cards for a long time due to the expense ... I am so glad I took the time to listen when you came in because this is so much better.
- Restaurant Owner | Palm Bay, FL
TransFirst has done everything they said they would do, and they do it every month with service and savings. We are saving very big dollars each month, so we are very happy with the service.
- Police Benevolent Association | McDonough, GA
I'm writing to thank you for the superb customer support you've offered us in the setting up of our account. Your prompt replies to my questions, even through your illness, speaks very well of your organization and your own sense of responsibility. I would ask you to kindly forward this note to your supervisor, because I want him/her to appreciate your 'above and beyond' approach to your clients.
- Vision Care Provider | Windham, VT
I am extremely happy with TransFirst! The Transaction Express saves me hours a week with the ease of transactions and the up-to-date reporting. The service team is knowledgeable and eager to help. The best part, though, is the savings. Patrick made it so easy to switch merchant accounts. I wish I would have done it years ago!
All rights reserved worldwide. TSYS® and TransFirst® are
federally-registered U.S. service marks of Total System Services, Inc.
TransFirst is a registered ISO/MSP of: Wells Fargo Bank, N.A.,
Walnut Creek, CA; Synovus Bank, Columbus, GA; and Deutsche Bank,
New York, NY; for Visa® and MasterCard® transactions only.
TSYS Merchant Solutions is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA and Synovus Bank, Columbus, GA.